KITO’s Mission: Deliver Unmatched Satisfaction to Our Customers

KITO is committed to enhancing customers’ safety and productivity at customers’ operations by providing products and services with innovative ideas and cutting-edge technology. KITO always uses our customers’ perspective to design and bring innovative solutions to the material handling industry. KITO values the “Trust from our customers” as our first priority. KITO strives for our success based on this mission and believes it leads to the happiness of KITO team members and prosperity for our stakeholders.

KITO’s Quality: Our Driving “Spirit” is “Quality

KITO believes the “Quality” of our products and services is the most important value of the company. KITO is committed to the highest quality in safety, ease of use, satisfaction to the customer needs, and environmental adaptation. KITO never sacrifices its quality for cost constraint, but provides it through our technology and innovation. KITO delivers our highest “Quality” to our customers through the shared spirit of each KITO team member: “Everything is for our customers’ value”.

KITO’s Innovation: Change and Challenge Always

KITO is committed to constantly improving our products, services and our operation through relentless innovation, and earns customers’ “Trust” as the leader of the industry. KITO always overcomes any constraints with our innovation and unceasing dedication. KITO highly regards and rewards our team members that strive for higher goals by innovating on behalf of our customers.

Value of KITO people: Integrity, Honesty, Pride and Gratitude

KITO people always act with integrity and honesty. KITO has pride in our business and in our behavior, and are always grateful to everyone and everything around us.

Code of Conduct

KITO people conduct decisions and behavior based on these principles.

• Think with customer’s perspective, judge for customer’s value and take actions to realize customer’s success by always earning “Trust” from the customers.
• Don’t compromise our “quality” against “costs”. Always pursue innovation to overcome any constraints.
• Pursue the best solutions and outcomes through real team work by making best use of the knowledge and experience of KITO staff worldwide to accomplish more than an individual could do alone.
• Achieve higher goals by taking calculated risks. Learn and adapt from valuable challenges. Respect and support people with the courage to achieve higher goals.
• Always conduct ourselves with integrity and honesty and earn trust from others. Be always grateful for the people and environment around you.

KITO’s Organisation

KITO strives to be a community of diverse people and diverse cultures, working in effective harmony with one another in an open and positive atmosphere.
We all work hard and collaborate with passion as one team to deliver real value to our customers. KITO highly regards and rewards individuals who are committed to our customer’s value.